... Royalton Chairman’s Club Swim up suite Bavaro Beach New All-inclusive 610-334-1917 - Duration: 7:00. We extend our sincere apologies for the inconveniences that you had with the service in our property; we continuously train our staff in order to give an excellent service to our visitors.It was a great pleasure welcoming you to Royalton Bavaro. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. It was like pulling teeth to try and get a reservation. Tutte le camere sono dotate di balcone o patio. if you can’t understand what the issue is then solving a problem is impossible. This is something new to certain Caribbean areas, I’ve noticed. We had 1 king bed and a pullout sofa in a room and at check-in we were told that that's enough for 2 adults and 2 children of opposite sex. Review of The Royalton Riviera Cancun Presidential Suite with Ocean Front. Royalton Bavaro is perfect for travelers of all ages. All the girls in the coffee shop are wonderful. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. Our butler Nelson did all he could to see we enjoyed every minute- from picking our granddaughter up from Kids club and bringing her to us at the pool, making reservations for dinner, decorating our room for our anniversary and time spent in enjoyable, interesting conversation, he was just wonderful. Prenota Royalton Bavaro Resort & Spa, Repubblica Dominicana su Tripadvisor: consulta le recensioni di 4.738 viaggiatori che sono stati al Royalton Bavaro Resort & Spa (n.36 su 153 hotel a Repubblica Dominicana) e guarda 5.876 foto delle stanze! Between the check-in, the restaurant, and the timeshare breakfast, I was ready to leave after the first day. The room had shelves and stones that were cracked, broken or stained. What a fabulous vacation! Rooms that are converted into family “hang out” rooms. The family suite that they advertise to fit 5 people is a complete lie. With the way things are going, I 'm sure I'll have much more to add once we'll return home this weekend. Both trips were wonderful. Luxury Accommodations. Exchanging vows in a breathtaking setting is easy with our wedding planning service. But no worries!!! What a waste of time, multiple trips to the front desk, being told there was NOTHING available, ( when we could see an entire block of the resort not occupied) or told to come back later or the next day and being shown to rooms that we had asked NOT to be in. More, Dear kimmySKReceive a warm regard from Royalton Bavaro Resort & Spa.We heartily appreciate your taking the time to write such a kind review on our resort Royalton Bavaro Resort & Spa. With eight restaurants, a lazy river, swim-up bar and casino, the Royalton Bavaro has all bases covered. We are looking forward to welcome you again in our Hotel and assure you that you will enjoy even superior services and facilities on your next visit.Sincerely,Juan Tuñon General Manager Royalton Bavaro Resort & Spa. Called housekeeping to come clean up the mess after the leak and when we returned to the room after supper we still had dirty bathroom with a few remaining towels, but they did what I did not ask them: prepared the bed for the night, removing the things I had on the bed, including my clean robe and putting on top of the dirty suitcase. Queste sistemazioni con stile personalizzato hanno salotto separato. more. The room had shelves and stones that were cracked, broken or stained. Casino* Guests enjoy access to an exclusive on-site casino featuring card tables and machine games, so those feeling lucky don’t have to venture far. We booked the diamond swim up suite Just wondered how "fancy" this place is, lol. ... Royalton Bavaro offers a variety of non-motorized sports like snorkelling and kayaking. It was full of sea grass. Forget less-is-more – the mantra here is bigger-the-better. We did not ask much else of him, but I was happy to have that done. Very helpful and friendly. Royalton Bavaro Resort & Spa- All Inclusive is an all-inclusive property. The largest room here is the four-bedroom, 2,551-square-foot Chairman’s Suite, which features a dining table, a pool table, and an outdoor hot tub. Few other things: they do not take reservations at restaurants and the wait is 1 to 2 hours- buffet never fails. Royalton Bavaro Resort & Spa: Chairman suite - See 4,739 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. Some site knowledge and Basic Customer Service training might also help. Dealing with the front desk was a nightmare from start to finish, we felt lied to and cheated of a restful relaxing fun holiday. So the “perfect beach” is luck of the draw- entirely up to Mother Nature. If you tip the wait staff around the pool well enough, they will pay attention to you. The craftsmanship was better. Enjoy free WiFi, free valet parking, and an outdoor pool. The RC room had all the restaurant menus in the room to look at and was fully stocked. No coffee cups or silverware, but it had a full kitchen, so that was odd. We did not ask much else of him, but I was happy to have that done. It’s a small space. We were never given an apology or offered any compensation for our inconvenience due to their ineptitude.The root of the problem is the lack of knowledge of the rooms and a clear understanding of customer service which I think starts with Royalton Management. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Luxury Chairman's 3 Bedroom Suite Ocean Front DC. We asked for two adjoining rooms, or two rooms near each other, two queen beds each, in a quiet section of the resort (away from entertainment, high traffic areas, restaurants). The buffet next to the pool often ran out of plates and food. It's plumb in the centre of a sandy beach, with a fistful of palms peppered through the grounds. Dear cute001Receive a warm regard from Royalton Bavaro Resort & Spa.We heartily appreciate your taking the time to write such a kind review on our resort Royalton Bavaro Resort & Spa. They went a few days. As a Travel Smart member I have stayed at 7 of their hotels in Mexico, Punta Cana, & Jamaica - this resort tops our list of Royalton properties so far. Of course, there was no rollaway bed. Not my idea of dining while on vacation. Occupancy limits - 8 adults, 6 children, 6 junior (effective from 9/22/20) 8 total including Infant. I would return to Bravaro again since the beach was so nice and the kids liked the lazy river and shallow pool which was shaded and my husband could fish. You could not leave any food out or the ants would attack it. If you like Japanese food, do not go to the Japanese restaurant . :) Every day ‪at 12:30‬ there is a shuttle (5mins ride or a 15 min walk down the beach) to their sister resort where Diamond club members can enjoy the full size water park- excellent and lots of fun. So make sure to do so. Both trips were wonderful. We plan to stay at other Royalton later this year. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. There seems to be no real waitstaff. The most recent trip was at Bavaro This is the version of our website addressed to speakers of English in the United States. Book Royalton Bavaro Resort & Spa, Punta Cana on Tripadvisor: See 4,745 traveller reviews, 5,880 candid photos, and great deals for Royalton Bavaro Resort & Spa, ranked #36 of 153 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Available in Swim out, Ocean and Garden View An upgraded suite for discerning guests, these contemporary rooms feature earth-inspired accents and gold-tone décor with a host of improved amenities such as in-suite premium spirits, a pillow-menu from The Royal Spa, an upgraded room service menu and butler service. The beach was excellent at Bravaro when we were there and not good at all in RC. Hard Rock Golf Club at Cana Bay is minutes away. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. Wake each morning and enjoy in-suite coffee or tea stations, breakfast served to you by gourmet room service and your … My husband and I (55 & 56) stayed here in a swim out ocean view with our 10 year old granddaughter the week after Thanksgiving Nov 26-Dec 3...All I can say is WOWZER!!! There were limited towels, no hair dryer, no shower caps and no simple luxuries that one would expect from a hotel with 4.5 stars. It also was not stocked well. The room was not very clean. Both trips were wonderful. This place doesn't mess about when it comes to location. Kids club employed smiling staff, very good with the children, Unfortunately it seems that a lot of guests do not take advantage of the kids club so as such many days the activities there were canceled or changed, however my granddaughter wanted to go anyway to “hang with the girls” and very much enjoyed her time there. Went to the food truck and the fish taco special was sold out by the time I got there. The set up at RC is better. The pros are the entertainment at night, the vibe team at the pool, and the overall cleanliness of the resort. Once we finally got in, the bracelet did not open the door causing me to go back to the reception area and wait online yet again. Of course they offered upgrade/club (at check-in they said that hotel is full and no upgrade/club rooms are available), but we were already settled and did not want to bother to pack and unpack again. So now I am in this trip for not even 24 hours and have barely relaxed. You don’t know who really is responsible for you or your table.The “concierge” in the bottom of our building was of no help except to try and get us to some sort of timeshare breakfast the first morning. It’s in a park or reserve that does not allow fishing. We stayed in the diamond club for both. JuanT2896, General Manager at Royalton Bavaro Resort & Spa, responded to this review. Wasted 3 hours waiting for the housekeeping to get the room in order. My granddaughter (and me n pop pop ;) ) just loved the lazy river and the cavern swim up pool bar-And had a blast learning to surf the flow rider-The staff there were wonderful - they had so much patience and spent lots of time w our granddaughter, teaching her how to surf and do tricks. The Royalton could learn a thing or two from their neighboring Spanish chains with regards to customer service. The room was not very clean. Our guests praise the restaurant and the helpful staff in our reviews. Book direct today! Taxes and fees that are shown are estimates only. It also was not stocked well. Prices are the average nightly price provided by our partners and may not include all taxes and fees. View deals for Royalton Bavaro Resort & Spa- All Inclusive, including fully refundable rates with free cancellation. Listen, communicate, understand, admit if you make a mistake, follow up, rectify quickly. Room rates include meals and beverages at onsite restaurants and bars. General_ManagerPUJ, General Manager at Royalton Bavaro Resort & Spa, responded to this review. Dear CTEPbBA,Thank you for choosing us to spend your Christmas holidays with us.We are very sorry for all the situation occurred and I assure you that all the operational team and in particular, Housekeeping, have analyzed all your comments and we have taken the necessary actions to avoid that this happen again.I have tried to speak with you since the day that I was able to read your comment but I could not achieve it until last night. For hours we listened to screaming and yelling from both kids and parents while they partied. Discover elegantly styled rooms and a heavenly night’s rest atop the Royalton signature DreamBed™ mattress. The oatmeal is very good. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Standard rooms are impressive, with rainfall showers and fully-stocked minibars, but upgraded Diamond Club suites are available for families who seek a little more exclusivity. We took a note about your point.Accept our apologies because we were not able to accomplish your expectations with the gastronomical offer in some of our restaurants; our Executive Chef works hard to make an extensive menu of luxury plates and in almost all the cases we can accomplish the tastes of our guests. It also was not stocked well. The entertainment varied, some evenings better than others, but enjoyable. I would say the food was good at both, but we mostly ate at diamond club places and stayed away from the buffet for the most part. I letti sono preparati con biancheria da letto di alta qualità. Stay at this 4.5-star luxury property in Punta Cana. We requested this three times, at time of booking, on the website (which doesn’t work)and by emailing the hotel directly. Stay at this 4.5-star luxury property in Punta Cana. Our butler was excellent at Bravaro (Gregorio). Our guests praise the restaurant and the helpful staff in our reviews. 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To make the most of the location, there's a … Room tour at the Royalton Bavaro Beach resort in Punta Cana Dominican Republic. The location was a little bit better for me as it was more of a beach sea view as compared to a pool, people and sea view. It had dust bunnies and I don’t think the rugs were vacuumed. more, Lock in the lowest price from these sites. The butler at RC was terrible. He set us up with reservations all week. We were very impressed by the new Royalton Bavaro in Punta Cana! We were beginning to feel like we were in Oz, where there really isn’t a supervisor behind the curtain. WiFi, parking, and an evening social are free at this property. (Small fee for non diamond club/ but you can walk there via the beach and pay nothing) The drink/food service around the pool and beach was consistent and excellent, always with a smile- we never wanted for anything and as well never waited long for food or drink. We are just a normal middle class couple but want a good resort. Tons of seaweed washing ashore in large masses without warning- not seeming to be caused by time of year or weather. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Best regards.Juan Tuñon General Manager Royalton Bavaro Resort & Spa. Royalton Bavaro is a sprawling luxury all-inclusive resort in Punta Cana, on one of the finest beaches in the Dominican Republic. Has anyone been here before? The Royalton Bavaro has fresh-out-the-wrapping facilties and modern decor. The Chairman at Bavaro had lot of ants. Shame on Rosa for avoiding us and not making any effort to fix the situation. Once more to the front desk, where the lies started again. The Chairman at Bavaro had lot of ants. This is all assuming that they were trying to solve the problem, I suspect that they did know what the issue was and they didn’t care or want to solve the problem because they continued to deliver the same solution with every room switch. We loved the lazy river at Bravaro. Both trips were wonderful. Royalton Suites Cancun All Inclusive. I am an avid beach lover so this could have been a deal breaker for me- but since it is out of their control, and I can experience this any where else I may travel I took it in stride- you can still walk and enjoy the view, and the resort itself more than makes up for it. He set us up with reservations all week. I look forward to returning in April with the rest of the family - maybe we’ll be lucky and the seaweed will have left by then- if not, it’s all ok. The craftsmanship was better. The room was very nice just not as nice as the RC chairman. This is a brand new resort on the beach every first-floor room is a swim up. FYI beach area is small and crowded. Family of 5 traveled between Christmas and New Years Day. The most recent trip was at Bavaro The chairman at RC was larger and seemed more fancy. I could add more, but that's enough for this time. Wait at the pizza window was averaging over an hour to an hour and a half for 3 pies. 24 hr Room service, ordered via the TV came quickly and service with a smile wasn’t my favorite- However for convenience, it satisfied. Took several attempts to get the bed, sheets, asking for a pillow took a separate attempt because they did not bring it with the sheets. Beware— if you are not Diamond Club you CANNOT make a reservation for dinner (except at the Hibachi grill which we were given 9:45PM) Traveling with 5 people and having uncertainty around every meal took a lot away from making this a good vacation. Choose from the family friendly rooms, or enjoy a … The New Years Eve party and entertainment was fantastic. That is an excessive amount of time for not a complicated order. The most recent trip was at Bavaro Thank you for choosing us to spend your Christmas holidays with us.I’m glad that you have liked the Entertainment team and the New Year’s Eve party. I’m excited to see how it measures up to the ones we have stayed at already. I loved visiting the coffee shopThe kids club was ok. We stayed in the diamond club for both. The Chairman at Bavaro had lot of ants. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Dear Y588sJ,Thank you for choosing us to spend your Christmas holidays with us.We apologize for all the inconveniences experience during your stay with us.I have to recognize that in specific seasons like Christmas and Easter, the family occupation increase significantly and it is very difficult to satisfy all the customers’ requests with the hotel on its full capacity. Relax on the famous shores of Bavaro Beach and enjoy All-In Luxury® at Royalton Bavaro Resort & Spa, a top-rated all-inclusive resort in beautiful Punta Cana. Attack it emails or binge your favorite series from anywhere at the resort suites! Hang out ” rooms had shelves and stones that were cracked, broken or stained then into a bedroom. We used our towels to contain the water ants would attack it for., rectify quickly to the main area from the beginning could on our part to ensure our requirements were,! 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